Ongwediva Trade Fair Society (OTFS) Ongwediva Trade Fair Society (OTFS), incorporated under the Companies Act, 1973 (Act No. 61 of 1973) and a company limited by guarantee and incorporated under section 21 of the Act, was established in 2019 by Ongwediva Town Council (OTC) with the primary objectives to “Organise Trade Fairs, Expositions, Seminars and Festivals in Ongwediva Town .

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 workingdays and delivery confirmed by way of email notification.

Return and Refunds policy

The provision of goods and services by OTFS is subject to availability. In cases of unavailability,OTFS will refund the client in full within 30 days. Cancellation of orders by the client will attract aanadministration fee.

Customer Privacy policy

OTFSshall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation

Payment options accepted

Payment may be made via Visa and MasterCard, or by bank transfer into the OTFS bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for OTFS via DPO Pay who are the approved payment gateway for Namibian Acquiring Banks. DPO uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. 

Customer details separate from card details

Customer details will be stored by OTFS separately from card details which are entered by the client on DPO’s secure site.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is Namibia. Transaction currency is Namibian Dollar (NAD).

Responsibility

OTFS takes responsibility for all aspects relating to the transaction, including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of Namibia.OTFS chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature OTFS.

Variation

OTFS may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

Company information

This website/app is run byOngwediva Trade Fair Society, incorporated under the Companies Act, 1973 (Act No. 61 of 1973) and a company limited by guarantee and incorporated under section 21 of the Act . 

OTFS contact details

• Company Physical Address: C46 Oshakati – Ongwediva Road
• Email: info@oatf.com.na
• Telephone: +264 65 230 191